My husband and I moved to Düsseldorf with very little knowledge of Germany, or the German language. Heike gave us very practical support (calling landlords, translating for us, filling out paperwork, accompanying us to our visa appointments etc.) and was also very kind, compassionate and funny. We are so grateful for everything she has done for and with us and happy to call her our first friend in Germany!
I met Heike and her team by a recommendation via the Düsseldorf expat page, and she has been a wonderful mentor. She is always available 24/7, even for the smallest of advice. She has been very helpful towards finding us a great apartment, and is also a great listener!
Heike is an absolute superstar! After several failed and frustrating attempts to apply for our German driver’s licenses, Heike came to our rescue. She was incredibly friendly and helpful. We’re so thankful to have been introduced to her!
Incredible service. All you need to know about living in Germany, and especially about living in lovely Düsseldorf. She is so helpful.
Very nice team, competent and reliable. Very good and detailed advice.
So helpful, always smiling and trustworthy. If you need help about relocation or translation just contact Heike!
Thanks to Heike, Nicolas and the team, we have skipped all the hard work after moving to Düsseldorf. They were there at every step, with their exceptional experience. I would fully recommend them to anyone who needs anything in this city.
I appreciate the kind and speedy support of Hello Duesseldorf. I didn’t have enough time to move to Düsseldorf from Japan, but their support had helped me for everything. The most memorable episode was that they negotiated with the German Embassy in Japan to make my visa period earlier. Thanks to that, I was able to get a visa the day before my flight, and now I enjoy my life in Düsseldorf.
I moved to Düsseldorf with my wife and 3 small children, and I would never have survived the first few months without the help of Heike and Nicolas. From the visa appointments, to finding a school vacancy for the kids, they were super pro active and eager to help us. I could never thank them enough. I would recommend them 10/10 times.
This cheeky fellow is a symbol of Düsseldorf and our little mascot. Whether it was the celebration of an ended battle or the saving of a carriage wheel, the “Radschläger” is hidden in every corner of town, and cartwheel competitions are still one of the many celebratory traditions of Düsseldorf.